{"id":11477,"date":"2024-02-05T16:57:51","date_gmt":"2024-02-05T21:57:51","guid":{"rendered":"https:\/\/www.montclair.edu\/faculty-excellence\/?page_id=11477"},"modified":"2026-02-19T16:46:18","modified_gmt":"2026-02-19T21:46:18","slug":"strong-student-campaign-suppor-help-seeking","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/faculty-excellence\/strong-student-campaign-suppor-help-seeking\/","title":{"rendered":"Support Help-Seeking"},"content":{"rendered":"<h3><em><strong>Students may not recognize that they will benefit from academic support, they may associate help-seeking with weakness, or they may be unaware of the resources available to them. Encourage help-seeking.<\/strong><\/em><\/h3>\n<p><span style=\"font-weight: 400\">This week\u2019s \u201cBe a Strong Student\u201d message to students asks them to \u201cSeek Academic Help.\u201d Help-seeking behaviors are least practiced by people who most need help, not surprisingly, so it&#8217;s those students we need to guide most. Here are some strategies instructors can implement to normalize help-seeking behaviors.<\/span><\/p>\n<h1><span style=\"font-weight: 400\">In your course<\/span><\/h1>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\"><strong>Provide frequent low-stakes assessments<\/strong> that allow students to see concretely how they are doing.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\"><strong>Encourage students to check their grades<\/strong> regularly to have a sense of their progress in the course. Relatedly, enter grades within a reasonable amount of time so that the Canvas course average is not outdated.<\/span><\/li>\n<li><strong>Require students to attend tutoring<\/strong> or another academic support appointment and follow-up to make sure they have attended. Many students who would benefit from tutoring do not choose to go if it&#8217;s optional or encouraged.<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Normalize struggle and instill a <\/span><strong><a href=\"https:\/\/tll.mit.edu\/teaching-resources\/inclusive-classroom\/growth-mindset\/\">growth mindset<\/a><\/strong><span style=\"font-weight: 400\"> in students, including the role of help-seeking behaviors.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Send a quick email to students who are doing poorly, stating your concern and inviting them to meet with you.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Demystify <\/span><strong><a href=\"https:\/\/www.montclair.edu\/faculty-excellence\/teaching-resources\/pedagogical-strategies-that-support-learning\/connect-with-your-students\/student-hours-office-hours\/?\">office\/students hours<\/a><\/strong><span style=\"font-weight: 400\"> and help students understand their many purposes: from help seeking to conversation to feedback on assignments, and more. Some students may associate office hours with punitive demands in high school to \u201cstay after to talk to the teacher.\u201d<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Invite individual students into office hours and\/or recommend all students drop in at some time during the semester.<\/span><\/li>\n<li>Require students to meet with you 1-1. One way to do this is to withhold grades, writing the comment, &#8220;Talk with me during student hours, and then I can release your grade.&#8221;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Understand Resistance to Help-Seeking Behavior<\/h2>\n<ul>\n<li><span style=\"font-weight: 400\">Students who received high grades in high school are often shocked to receive lower grades in college and do not know what to do. <\/span><\/li>\n<li><span style=\"font-weight: 400\">Shy students might feel uncomfortable approaching you or others for help. <\/span><\/li>\n<li><span style=\"font-weight: 400\">Many students don&#8217;t think they are doing &#8220;poorly enough&#8221; to need tutoring. <\/span><\/li>\n<li><span style=\"font-weight: 400\">Students may not perceive the value of help-seeking based on prior experiences.<\/span><\/li>\n<\/ul>\n<h1><span style=\"font-weight: 400\">Connect students to campus resources<\/span><\/h1>\n<p><strong>See <a href=\"https:\/\/www.montclair.edu\/faculty-excellence\/instructor-essentials\/instructor-essentials-students-in-need-connecting-to-campus-partners\/?\">academic support partners on this page<\/a><\/strong><span style=\"font-weight: 400\"> for a detailed list. They are also listed in the <\/span><a href=\"https:\/\/www.montclair.edu\/faculty-excellence\/teaching-resources\/clear-course-design\/the-montclair-syllabus\/?w\"><b>Montclair Syllabus<\/b><\/a><span style=\"font-weight: 400\">. Remind students that there is no extra cost for these services.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Raise alerts in <\/span><a href=\"https:\/\/www.montclair.edu\/navigate\/faculty-staff\/?\"><b>Navigate <\/b><\/a><span style=\"font-weight: 400\">to assign students to tutoring during the mandatory reporting periods or at any other time. Remind students to log in to Navigate to see instructors\u2019 detailed comments.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Refer students to the\u00a0<\/span><a href=\"https:\/\/www.montclair.edu\/center-for-academic-success-and-tutoring\/\">Center for Academic Success and Tutoring (CAST)<\/a><span style=\"font-weight: 400\"> for a variety of support, including subject tutoring and workshops.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Refer students to the <\/span><a href=\"https:\/\/www.montclair.edu\/cwe\"><b>Center for Writing Excellence (CWE)<\/b><\/a><span style=\"font-weight: 400\">, for in-person or online consultations and\/or workshops.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Refer students to the <\/span><a href=\"https:\/\/www.montclair.edu\/disability-resource-center\/\"><b>Disability Resource Center (DRC)<\/b><\/a><span style=\"font-weight: 400\"> for accommodations.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Refer students to <\/span><a href=\"https:\/\/www.montclair.edu\/library\/research-help\/\"><b>Reference and Research Librarians<\/b><\/a><span style=\"font-weight: 400\"> for help with research.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Remind students to connect with their academic advisor: <\/span><a href=\"https:\/\/www.montclair.edu\/red-hawk-central\/academic-advising\/\"><b>Academic Advising<\/b><\/a><span style=\"font-weight: 400\"> is available for all students, with <\/span><b>success centers <\/b><span style=\"font-weight: 400\">in every college and school<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Point students to the <\/span><a href=\"https:\/\/www.montclair.edu\/school-of-communication-and-media\/public-speaking-resource-center\/\"><b>Public Speaking Resource Center (PSRC)<\/b><\/a><span style=\"font-weight: 400\"> for assistance and coaching for individual or gr<\/span><span style=\"font-weight: 400\">oup presentations.<\/span><\/li>\n<li>On Bloomfield campus, refer students to <strong><a href=\"https:\/\/www.bloomfield.edu\/academics\/otwass\/\">OTWASS<\/a><\/strong><span style=\"font-weight: 400\"> (Office of Tutoring, Writing and Academic Support Services) for tutoring and support.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Connect with the<\/span><a href=\"https:\/\/www.montclair.edu\/montclair-cares\/care-team\/?\"><b> CARE Team<\/b><\/a><b>.<\/b><span style=\"font-weight: 400\"> Complete a <\/span><a href=\"https:\/\/www.montclair.edu\/montclair-cares\/care-team\/care-report\/\"><b>CARE report<\/b> <\/a><span style=\"font-weight: 400\">for students who may need to be connected to services to address academic (as well as social and physical\/mental health) concerns.<\/span><\/li>\n<\/ul>\n<p>To learn more about campus support, check out this session recording on Panopto: <a href=\"https:\/\/montclair.hosted.panopto.com\/Panopto\/Pages\/Viewer.aspx?id=6f6b4338-60f5-443f-aba1-b14600c2c5c0\">Strong Student Campaign: Academic Support Partners to Help Your Students.\u00a0<\/a><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>For more information or help, please <a href=\"mailto:faculty@montclair.edu\">email<\/a> the Office for Faculty Excellence or <a href=\"https:\/\/montclair-faculty-excellence.libcal.com\/appointments\/\">make an appointment<\/a> with a consultant.<\/p>\n<p style=\"text-align: right\"><p><em>Last Modified: Thursday, February 19, 2026 4:46 pm<\/em><\/p> CK<\/p>\n<p><a rel=\"license\" href=\"http:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.montclair.edu\/faculty-excellence\/wp-content\/uploads\/sites\/195\/2022\/08\/CC.png\" alt=\"Creative Commons License\" width=\"80\" height=\"15\" \/><\/a><br \/>\nTeaching Resources by <a rel=\"cc:attributionURL\" href=\"https:\/\/www.montclair.edu\/faculty-excellence\/\">ÌÇÐÄvlog Office for Faculty Excellence<\/a> is licensed under a <a rel=\"license\" href=\"http:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\">Creative Commons Attribution-NonCommercial 4.0 International License<\/a><\/p>\n<p><span style=\"font-weight: 400\">Third-party content is not covered under the Creative Commons license and may be subject to additional intellectual property notices, information, or restrictions. You are solely responsible for obtaining permission to use third party content or determining whether your use is fair use and for responding to any claims that may arise.<\/span><\/p>\n<p><a href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\">Creative Commons CC BY-NC-4.0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Students may not recognize that they will benefit from academic support, they may associate help-seeking with weakness, or they may be unaware of the resources available to them. Encourage help-seeking. This week\u2019s \u201cBe a Strong Student\u201d message to students asks them to \u201cSeek Academic Help.\u201d Help-seeking behaviors are least practiced by people who most need [&hellip;]<\/p>\n","protected":false},"author":328,"featured_media":11478,"parent":0,"menu_order":62,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-11477","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/faculty-excellence\/wp-json\/wp\/v2\/pages\/11477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/faculty-excellence\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/faculty-excellence\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/faculty-excellence\/wp-json\/wp\/v2\/users\/328"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/faculty-excellence\/wp-json\/wp\/v2\/comments?post=11477"}],"version-history":[{"count":24,"href":"https:\/\/www.montclair.edu\/faculty-excellence\/wp-json\/wp\/v2\/pages\/11477\/revisions"}],"predecessor-version":[{"id":14981,"href":"https:\/\/www.montclair.edu\/faculty-excellence\/wp-json\/wp\/v2\/pages\/11477\/revisions\/14981"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/faculty-excellence\/wp-json\/wp\/v2\/media\/11478"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/faculty-excellence\/wp-json\/wp\/v2\/media?parent=11477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}