{"id":9007,"date":"2025-06-03T15:18:43","date_gmt":"2025-06-03T19:18:43","guid":{"rendered":"https:\/\/www.montclair.edu\/human-resources\/?p=9007"},"modified":"2025-06-03T15:19:57","modified_gmt":"2025-06-03T19:19:57","slug":"introducing-the-hr-support-center","status":"publish","type":"post","link":"https:\/\/www.montclair.edu\/human-resources\/2025\/06\/03\/introducing-the-hr-support-center\/","title":{"rendered":"Introducing the HR Support Center"},"content":{"rendered":"<h3>Introducing the HR Support Center within the New Division of HR Operations<\/h3>\n<p>We\u2019re excited to introduce the HR Support Center, a key part of our newly formed HR Operations Division, created to provide employees with consistent, timely, and accurate HR support.<\/p>\n<h3><strong>What is the HR Support Center?<\/strong><\/h3>\n<p>Effective June 9<sup>th<\/sup>, the HR Support Center will be your first point of contact for all general HR inquiries, services, and support. The HR Support Center was established to streamline communication, improve response times, and centralize day-to-day support.<\/p>\n<h3><strong>What Do We Support?<\/strong><\/h3>\n<p>We Support HR Inquiries Related To:<\/p>\n<ul>\n<li>Benefits\n<ul>\n<li>Health benefits<\/li>\n<li>Retirement<\/li>\n<li>Leave of absences<\/li>\n<li>Tuition Waivers<\/li>\n<\/ul>\n<\/li>\n<li>Classification and Compensation\n<ul>\n<li>Position classifications or reclassifications<\/li>\n<li>Job titles<\/li>\n<li>Anniversary dates<\/li>\n<li>Step increments<\/li>\n<\/ul>\n<\/li>\n<li>Payroll\n<ul>\n<li>Paystubs<\/li>\n<li>Direct deposit<\/li>\n<li>Employee verifications<\/li>\n<li>W-2s<\/li>\n<\/ul>\n<\/li>\n<li>Talent Acquisition\n<ul>\n<li>Recruitment<\/li>\n<li>Job postings<\/li>\n<li>Creating positions and job requisitions<\/li>\n<li>Hiring support<\/li>\n<\/ul>\n<\/li>\n<li>Workday HR\n<ul>\n<li>Navigating HR business processes<\/li>\n<li>Troubleshooting Tasks<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><strong>Your HR Operations Division includes:<\/strong><\/h3>\n<ul>\n<li>Jillian Pustelniak, Director of Human Resources Operations and Human Capital Management<\/li>\n<li>Estefany Caceres, Human Capital Management Coordinator<\/li>\n<li>Lisette Mercado, Human Resources Operations Generalist (HR Support Center)<\/li>\n<li>Natalia Usmial, Human Resources Operations Generalist (HR Support Center)<\/li>\n<\/ul>\n<h3><strong>How to Contact Us:<\/strong><\/h3>\n<p>Send an email to <a href=\"mailto:askHR@montclair.edu\">askHR@montclair.edu<\/a> or call the HR Support Center at <a href=\"tel:973-655-7700\">973-655-7700<\/a>, where you will be prompted with a menu option to connect you directly with the appropriate team member:<\/p>\n<ul>\n<li>Option 1 \u2013 Payroll<\/li>\n<li>Option 2 \u2013 Benefits<\/li>\n<li>Option 3 \u2013 Classification and Compensation<\/li>\n<li>Option 4 \u2013 Talent Acquisition<\/li>\n<li>Option 5 \u2013 Workday HR Support<\/li>\n<li>Option 0 \u2013 General HR Support<\/li>\n<\/ul>\n<p>Our team is available during regular business hours to ensure you receive timely and accurate support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introducing the HR Support Center within the New Division of HR Operations We\u2019re excited to introduce the HR Support Center, a key part of our newly formed HR Operations Division, created to provide employees with consistent, timely, and accurate HR support. What is the HR Support Center? Effective June 9th, the HR Support Center will [&hellip;]<\/p>\n","protected":false},"author":361,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-9007","post","type-post","status-publish","format-standard","hentry","category-hr-operations-news"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/posts\/9007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/users\/361"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/comments?post=9007"}],"version-history":[{"count":5,"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/posts\/9007\/revisions"}],"predecessor-version":[{"id":9012,"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/posts\/9007\/revisions\/9012"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/media?parent=9007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/categories?post=9007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.montclair.edu\/human-resources\/wp-json\/wp\/v2\/tags?post=9007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}