Top 3 Recurring Issues

• Do not scan the QR code with your camera app. Doing so will lock you out of the system. Instead, use the Google Authenticator App to scan the QR code.
• Enter your code without spaces.
• Do not delete the Google Authenticator App as it is necessary to access SSO applications.

On Tuesday, October 3, 2023, at 3 p.m., all students and alumni with an active NetID will have to use Multi-Factor Authentication to access applications that are enabled with SSO (Single Sign On).

Using Multi-Factor Authentication will enhance the security of your account credentials when accessing ����vlog’s systems and better ensure that only properly authorized users are allowed access.

This includes systems you probably use quite frequently such as Nest, Canvas, and Workday. Here’s a full .

Please note: If you do not set up Multi-Factor Authentication on your mobile device, you will not be able to access these applications.

Follow the that will walk you through the necessary steps. The process is quite simple and should only take 2-3 minutes to complete.

If you are using an Apple ID with your  email address, you will need to change your credentials. For more information, click here.

Anti Virus software migration (no action required)

As a reminder to all Mac Users, the Sophos antivirus software will be replaced with Defender AV on all University-owned Macs on Tuesday, September 12.   All Windows Users have already been migrated.  For more information, click here.

Changes to Google storage limits (please review carefully)

Due to a change in their policy, Google is no longer offering us “free and unlimited” cloud storage.  The impact on users is expected to be minimal, but please refer to this link for more information and what to expect if your Google account (Gmail, Google Drive, Google Calendar, etc.) is affected.

Thank you for your attention to these important changes.

For Employees: In order to ensure that we stay within the storage capacity of the Google Workspace tools we all rely on (Gmail, Google Drive, Google Calendar, etc.) Information Technology has implemented a 1Tb (terabyte) per-user default storage limit. This should be more than sufficient for 99% of our Google Drive and Gmail users. For the very small number of users who are consuming more than 1 Tb, IT has temporarily established higher quotas to avoid any unexpected storage warnings from Google. We will be contacting those users individually within the next few weeks to arrange for alternate storage options. (Note that any legitimate need for having a Google Cloud storage quota above the default 1Tb will be considered on a case-by-case basis.)

For Students: Student Google accounts also now have a 500Gb default storage limit, and as with employees, Information Technology has temporarily established higher quotas for the small number of students over the default quota to avoid any unexpected storage warnings from Google until those students can be contacted and alternative storage arrangements made.
We thank you for your cooperation and understanding as we make this necessary storage policy change to ensure that our mission-critical Google Workspace tools continue to work effectively for everyone.

What Do I Need To Know?

• The migration process will not affect your login credentials and you will continue using your existing NetID and password.

• After the migration process is completed all of the SSO-enabled services will require Multi Factor Authentication (MFA) through DUO. Starting Thursday evening September 29th, the Google applications suite will also be SSO-enabled and will require faculty and staff to use  MFA through DUO.

• Assuming you are already using DUO with Workday, you will not need to re-enroll in DUO.  You have the option to enable the “remember me” checkbox on the DUO profile when logging into an application in order to remember your login for up to 12 hours for each application.

For more information on setting up DUO and available options please refer to the DUO MFA Enrollment & Usage Guide.

Please note that after the migration the SSO login page will have a slightly different look as presented in the image below:

If you have any questions regarding the improved SSO service, please contact the IT Service Desk at 973-655-7971, option 1 or your local academic technology team.

What Do I Need to Do:

Schedule your Zoom sessions in Canvas (Faculty only)

To avoid the need to manually back up the zoom recordings, faculty should schedule Zoom sessions in Canvas. The Zoom and Panopto integration will allow sessions scheduled through Zoom in Canvas, and recorded to the Zoom cloud, to be automatically imported into Panopto Recordings in your Canvas course.

Please note that only those Zoom recordings scheduled in Canvas courses will be moved to Panopto Recordings, NOT recordings scheduled through montclair.zoom.us.

For more information, please see .

For Zoom sessions NOT through Canvas:

You should review and delete or move/archive your Zoom recordings in advance of our deletion dates to avoid surprises or loss of recordings you want to retain.

To see if you have recordings that need to be deleted or moved/archived, please follow these steps to view and download:

1. Sign in to your Zoom web portal –.
2. In the navigation menu, click Recordings.
3. You will see a list of cloud recordings that you started.
4. Adjust the date range and status, then search by “host”, meeting ID, topic, or keyword.
5. Enter the desired date range in the “From” and “To” fields.
6. Once you hit search, you will see all recordings within the date range selected.
7. From there, you can choose to download each file or click and delete all.
8. Once you have downloaded your videos, you may store it on your computer, or upload to Panopto (Faculty only).

Please Note: Some applications are not supported by the Information Technology Division. A list of supported products can be accessed by visiting the “Google Email and Google Applications” section under Student Services or Faculty and Staff Services on the Information Technology website. Users should refer to Google’s online help feature for assistance with unsupported applications.

Currently faculty are already licensed and are encouraged to use BigBlueButton, integrated with Canvas, for course-related web conferencing. Zoom is targeted for non-course-related web conferencing. All employees are by default able to join any Zoom conference and to initiate short (under 40 minutes) conferences. If you are not using BigBlueButton and need greater Zoom functionality, requiring a higher-cost license, please visit the website.

The antispam.montclair.edu interface will remain available to users until the end of September for retrieving messages flagged as SPAM prior to 8/31. However, note that no new potential SPAM is being stored in the Antispam quarantine as of 8/31.

Use the web-based Gmail client to go to the “Spam” folder as it is not accessible with Thunderbird or any other mail client.

Potential SPAM that is being flagged by Google will continue to be found in the folder called “Spam” in your Google Mail account. If you wish to recover an email that was flagged as SPAM by Google, go to the “Spam” folder, click the checkbox next to the message in question, and then click “Not spam”.