What Do I Need To Know?

• The migration process will not affect your login credentials and you will continue using your existing NetID and password.
• After the migration process is completed login to Cayuse will require Multi Factor Authentication (MFA). Assuming you are already using the multi-factor authentication, you will not need to re-enroll.

If you have any questions regarding the improved SSO service, please contact the IT Service Desk at 973-655-7971, option 1 or your local academic technology team.

What Do I Need To Know?

• The migration process will not affect your login credentials and you will continue using your existing NetID and password.
• After the migration process is completed, login to Cayuse will require Multi Factor Authentication (MFA) through DUO. Assuming you are already using DUO, you will not need to re-enroll in DUO.  You have the option to enable the “remember me” checkbox on the DUO profile when logging into an application in order to remember your login for up to 8 hours for each application.

For more information on setting up DUO and available options please refer to the DUO MFA Enrollment & Usage Guide.

If you have any questions regarding the improved SSO service, please contact the IT Service Desk at 973-655-7971, option 1 or your local academic technology team.

Top 3 Recurring Issues

• Do not scan the QR code with your camera app. Doing so will lock you out of the system. Instead, use the Google Authenticator App to scan the QR code.
• Enter your code without spaces.
• Do not delete the Google Authenticator App as it is necessary to access SSO applications.

On Tuesday, October 3, 2023, at 3 p.m., all students and alumni with an active NetID will have to use Multi-Factor Authentication to access applications that are enabled with SSO (Single Sign On).

Using Multi-Factor Authentication will enhance the security of your account credentials when accessing ����vlog’s systems and better ensure that only properly authorized users are allowed access.

This includes systems you probably use quite frequently such as Nest, Canvas, and Workday. Here’s a full .

Please note: If you do not set up Multi-Factor Authentication on your mobile device, you will not be able to access these applications.

Follow the that will walk you through the necessary steps. The process is quite simple and should only take 2-3 minutes to complete.

What Happens Next?

If you are an employee or student using a personal Apple ID linked to a “@montclair.edu” MSU email address, you will receive an email and device notification from Apple. The notification will request that you rename your Apple ID email address. Failing to update your Apple ID email address within 60 days will result in an automatic change to a temporary Apple ID by Apple.

Please Note: The university does not have access to your data, and your data will stay with your account.

How To Change Your Apple ID

Please follow the step-by-step instructions provided by Apple on how to .

• Log in using the email address that you set up using the @montclair.edu email address provided in the notification from Apple. Please Note: This is not your NetID and password.
• Update your Apple ID to a personal email address you already have access to. There will be a verification step. If you do not have another email address, you can set up a free account at sites such as icloud.com, gmail.com, and outlook.com.

What Will Happen If I Do Not Change My Apple ID

• After the initial 30 days – Services such as iMessage, and Facetime will be inaccessible until the Apple ID email address is changed.
• After 60 days – The Apple ID email address will be changed to a temporary username by Apple. The format will be changed to NETID-MSU.edu@temporary.appleid.com. In order to change your Apple ID email address after the 60-day period, sign in with the temporary Apple ID and change the Apple ID email address.

What If I Am Using A University-Owned Device?

For those with University-owned iPhones or iPads, please continue using your device as usual. Further instructions will be provided after the initial migration is complete.

In our continuing efforts to improve the security of our client machines, and to streamline our processes, Information Technology will be discontinuing the use of Sophos Anti-Virus on all University-owned machines. Instead, we will be adopting Microsoft Defender AV, which will automatically be distributed across all University-owned Windows, Macs, and Servers throughout the campus. The migration from Sophos to Microsoft Defender AV will take place on two separate days, depending on the operating systems. Upgrades to servers are being done on a separate schedule.

For computers running on Windows, the migration will take place on Monday, August 11th – Complete
For computers running on Mac OSX, the migration will take place on Tuesday, September 12th.

You do not need to take any action as this migration will be performed automatically and should not disrupt your work. However, we encourage you to reboot your computers daily, and we kindly ask that you perform a reboot at the end of the day.

Thank you for your cooperation.

Thank you for your patience while the vendor worked to fix the issue.

Thank you for your patience.