The University and its IT services teams are available to support students, faculty and staff Students should be reminded that they can use a laptop, desktop, tablet or smartphone to access Canvas to complete their work. There is a Canvas mobile application in the Apple App Store<\/a> and Google Play<\/a> that should be just as effective. If you do not have internet access, we advise that you contact your cable and cellular telephone service providers to see if there are any free or reduced pricing internet access options being made available.<\/p>\n Many internet service providers (ISP) and cell phone companies are offering Free or Low-Cost internet for K-12, Colleges and Universities that are affected by closures due to the Coronavirus. Please contact your current phone carrier or some of the local companies to see if you are eligible for some of the plans.<\/p>\n We have researched some options and listed them on the Internet Access and Hotspot<\/a> page.<\/p>\n It is also possible to enable \u201chot spots\u201d on mobile phones (in effect setting up a local wifi network that rides on top of cell data \u2013 so not preferred because it is slower and more expensive than \u201creal\u201d wifi connections).\u00a0 If you do not have better options to obtain wifi access, you can call your carrier to enable \u201chot spots.\u201d<\/p>\n Students who are unable to access Wi-Fi at home will be allowed to use the second-floor cafeteria and third-floor lounge in the Student Center. These spaces will be supervised. As a health precaution, students must observe a safe social distance of six feet, and eating will not be permitted.\u00a0 Alternatively, students should find a campus Wi-Fi signal from your car if you park (legally) in one of the campus parking spots near a campus building.<\/p>\n You can use Zoom<\/a> to conduct audio and video conferences over the Internet, using just a computer, without using a cell phone voice or data plan. All Faculty, Staff and Students have access to Zoom for an unlimited time. You will be able to access Zoom<\/a> and login with your Montclair Google credentials (lastnamef@montclair.edu, password).<\/p>\n Use a password to keep your Zoom meetings private. Learn how to use your Zoom password<\/a> to manage meetings.<\/p>\n Attendees cannot join a meeting until a host admits them individually from the waiting room. If the Waiting room is enabled, the option for attendees to join the meeting before the host arrives is automatically disabled for all meetings.<\/p>\n Canvas Orientation Course for Students<\/a><\/p>\n Student Guide for Online Learning<\/a>. This is a guide for student learning online to understand what online learning entails, particularly for those who never have not previously taken online classes.<\/p>\n Students should be reminded that they can use a laptop, desktop, tablet or smartphone to access Canvas to complete their work. There is a Canvas mobile application in the Apple App Store<\/a> and Google Play<\/a> that should be just as effective.<\/p>\n Email itservicedesk@montclair.edu if you need a loaner laptop to do your coursework.<\/strong> Information Technology will be in touch with you promptly with an appointment to pick up a loaner from University Hall. The University has received an exception through Adobe to allow us to extend Adobe Creative Cloud to our students through May 31, 2020.\u00a0 For students to gain access, please have them go to https:\/\/creativecloud.adobe.com<\/a> and login.\u00a0 Please review full directions before logging in. Full directions can be found under the Teaching and Learning Technologies<\/a> tab on the IT website.<\/p>\n All ÌÇÐÄvlog faculty, staff and students can download a free copy by signing up with your Montclair email account at Microsoft Office 365 Education<\/a> web page.<\/p>\n We recommend only updating your browser from the vendor and not any 3rd party sites as these sites could prove to be a security risk. Please click on the browser name below to find out how to perform the update.<\/p>\n Google Chrome<\/a> | Microsoft Edge<\/a> | Microsoft Internet Explorer<\/a> | Mozilla Firefox<\/a> | Safari<\/a><\/p>\n
\nStudents should reach out to the IT Service Desk<\/a> by calling 973-655-7971, emailing itservicedesk@montclair.edu or contact us through our Online Chat<\/a>.<\/p>\nIf I Do Not Have a Computer at Home<\/h2>\n
\nEmail itservicedesk@montclair.edu if you need a loaner laptop to do your coursework. Information Technology will be in touch with you promptly with an appointment to pick up a loaner from University Hall.<\/p>\nNo Internet Access at Home<\/h2>\n
Hosting\/Participating in Audio\/Video Conferences<\/h2>\n
Enable Zoom Passwords<\/h3>\n
Enable Zoom Waiting Room<\/h3>\n
\n
Help Available for Students to Succeed in Online Courses<\/h2>\n
\nBe sure to bring your ID card.<\/strong>
\nNote:<\/strong> Social distancing and disinfecting protocols will be followed for all staff and students in the laptop lending process.<\/p>\nAdobe Creative Cloud<\/h2>\n
Microsoft Office on Home Computers<\/h2>\n
Browser Updates on Non-MSU-Managed Workstation<\/h2>\n
Security Tips<\/h2>\n