{"id":21805,"date":"2021-11-16T13:01:22","date_gmt":"2021-11-16T18:01:22","guid":{"rendered":"http:\/\/www.montclair.edu\/information-technology\/?page_id=21805"},"modified":"2025-02-17T14:50:42","modified_gmt":"2025-02-17T19:50:42","slug":"voice-services-guide","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/information-technology\/voice-services-guide\/","title":{"rendered":"Voice Operations Guide"},"content":{"rendered":"

Under the ETS Division, the Voice Operations team (VOX) is responsible for voice services to the University.<\/p>\n

Quick Links<\/h2>\n

Zoom<\/h3>\n
\n
Video Conferencing at Montclair<\/a><\/span>\n<\/div>\n
Zoom Workplace: Zoom\u2019s Latest Client for Collaboration<\/a><\/span>\n<\/div>\n
Zoom AI Companion<\/a><\/span>\n<\/div>\n<\/div>\n

Solutions for Flexible Work<\/h3>\n
Flexible Work Features Descriptions<\/a><\/span><\/div>\n
How to Use Call Forwarding<\/a><\/span><\/div>\n
Softphone Installation Guide<\/a><\/span><\/div>\n
How to Use the Softphone Solution<\/a><\/span><\/div>\n
Unified Voicemail Portal<\/a><\/span><\/div>\n
Extension to Cellular<\/a><\/span><\/div>\n<\/div>\n

Desktop Phone<\/h3>\n
Desktop Phone User Guide<\/a><\/span><\/div>\n
Desktop Phone User \u2013 Additional Options<\/a><\/span><\/div>\n
Desktop Phone Add\/Delete Contacts<\/a><\/span><\/div>\n
Desktop Phone Conference Call Guide<\/a><\/span><\/div>\n
Desktop Phone Voicemail Messaging<\/a><\/span><\/div>\n
Campus Voice Messaging User Guide<\/a><\/span><\/div><\/div>\n

General<\/h3>\n
Softphone Registration for e911<\/a><\/span><\/div>\n
Campus Voice Messaging User Guide<\/a><\/span><\/div>\n
Unified Voicemail Portal<\/a><\/span><\/div>\n
<\/div>
Campus Emergency Callboxes<\/a><\/span><\/div>\n
General Reference<\/a><\/span><\/div>\n
Mobile Devices<\/a><\/span><\/div><\/div>\n
Zoom Webinar Request<\/a><\/span><\/div><\/div>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Under the ETS Division, the Voice Operations team (VOX) is responsible for voice services to the University. Quick Links Zoom Solutions for Flexible Work Desktop Phone General  <\/p>\n","protected":false},"author":127,"featured_media":0,"parent":0,"menu_order":64,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-21805","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/21805","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/users\/127"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=21805"}],"version-history":[{"count":99,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/21805\/revisions"}],"predecessor-version":[{"id":22711,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/21805\/revisions\/22711"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=21805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}