{"id":25393,"date":"2025-04-23T14:47:17","date_gmt":"2025-04-23T18:47:17","guid":{"rendered":"https:\/\/www.montclair.edu\/information-technology\/?page_id=25393"},"modified":"2026-02-23T16:12:51","modified_gmt":"2026-02-23T21:12:51","slug":"duo-mfa","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/information-technology\/security\/duo-mfa\/","title":{"rendered":"Duo MFA"},"content":{"rendered":"
Return to Information Security Home<\/a><\/span><\/p>\n Duo Multi-Factor Authentication (MFA)<\/strong> is a service that adds an extra layer of protection to user accounts by requiring additional steps of verification before granting access.<\/p>\n This helps prevent unauthorized access, even if passwords are compromised.<\/p>\n <\/span> MFA (Multi-Factor Authentication)<\/strong> is a security process that requires users to provide two or more forms of verification to access an account or system. These factors typically fall into three categories:<\/p>\n By requiring multiple factors, MFA makes it harder for hackers to gain unauthorized access to your account, even if they have your password.<\/p>\n <\/strong><\/p><\/div><\/div><\/strong><\/p>\n <\/a> Duo MFA<\/strong> is important because it adds an extra layer of security to your university accounts, protecting them from hackers and phishing attacks.<\/p>\n Here\u2019s why it matters:<\/p>\n 1. Protects Against Stolen Passwords<\/strong><\/p>\n If someone gets your password (through phishing, weak credentials, or other means), they still can\u2019t access your account without an additional authentication factor.<\/p>\n 2. Easy and Fast Verification<\/strong><\/p>\n Duo makes multi-factor authentication simple by sending notifications to your phone. Using duo push, enter the code on your computer screen into the Duo Mobile App when prompted. If you are using mobile codes, the code in your Duo App is entered on your computer screen.<\/p>\n 3. Stops Unauthorized Access<\/strong><\/p>\n If someone tries to log in to your account from an unknown device, Duo will alert you, giving you the chance to deny access and report the fraud activity back to a Duo administrator, keeping your information safe.<\/p>\n 4. Works Across Multiple Services<\/strong><\/p>\n The Duo mobile app can be used to protect other types of accounts beyond the university NetID\u00a0 account. When setting up MFA for banking, shopping, personal email accounts, or social media, use Duo when it is offered.<\/p>\n <\/strong><\/p><\/div><\/div><\/strong><\/p>\n <\/a> Smartphone\/Tablet<\/strong>: This is the most common, convenient, and secure method of using Duo.<\/p>\n Non-Smart Cellular Device<\/strong>: If your cellular device cannot run the Duo app you may choose to receive SMS text messages (standard messaging fees may apply)<\/p>\n Note: ÌÇÐÄvlog will never share the information entered in the device enrollment process, including cell phone and landline number(s), with other internal or external services.<\/em><\/p>\n <\/strong><\/p><\/div><\/div><\/strong><\/p>\n <\/a> <\/p>\n Important<\/strong>: Please ensure to download the Duo app via your mobile device App Store prior to completing this process. (Available on Apple iOS<\/a> and Google Play Store<\/a>)<\/strong><\/p>\n Enrollment is performed via the Duo prompt<\/p>\n Once you have installed the Duo app, access any Montclair service such as NEST<\/a> or Workday <\/a>to start the setup process.<\/p>\n Step 1<\/strong>: Add your device(s)<\/p>\n – If you are adding multiple devices they must be entered on this window<\/p>\n – Ensure that Duo Mobile (Recommended) is selected<\/p>\n – At this time, the University does not provide hardware security keys (YubiKey, FIDO2, Token2). While Duo supports these options, users have to purchase their own<\/p>\n Step 2<\/strong>: Enter your phone number including area code<\/p>\n – No parentheses or dashes required<\/p>\n Step 3:<\/strong> Confirm your phone number<\/p>\n Step 4<\/strong>: Confirm ownership<\/p>\n – Select Send me a passcode<\/strong><\/p>\n – Once passcode is received, enter in the 6 digit code<\/p>\n – You will be prompted to download the Duo Mobile app if you have not already<\/em><\/p>\n Step 5<\/strong>: Duo Mobile QR Code<\/p>\n – Scan the QR Code on the screen or chose to receive an activation link<\/p>\n Step 6<\/strong>: You have successfully set up Duo once you hit Continue<\/p>\n Note<\/strong>: You can optionally add additional devices for MFA. It is recommended to add an additional device in case your primary is unavailable.<\/p>\n
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Recommended\u00a0<\/strong><\/span><\/h3>\n
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Alternative<\/strong><\/h3>\n
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\n<\/a>Initial Enrollment<\/strong><\/h3>\n
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\n<\/a>Duo Push vs Duo SMS<\/strong><\/h3>\n