  {"id":5671,"date":"2018-05-24T16:06:56","date_gmt":"2018-05-24T20:06:56","guid":{"rendered":"http:\/\/www.montclair.edu\/information-technology\/?page_id=5671"},"modified":"2025-08-28T10:39:56","modified_gmt":"2025-08-28T14:39:56","slug":"printers-and-sharp-mpf-on-campus","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/information-technology\/printers-and-sharp-mpf-on-campus\/","title":{"rendered":"Printers and Sharp (MFD) Devices for Faculty and Staff"},"content":{"rendered":"<p>As a Faculty or Staff member, you have the ability to print to networked printers or Sharp Multifunctional Devices that are located in your department. In an effort to provide the best support, Information Technology and your local academic technology units are standardized in printer models that are current and networkable to its managed print servers.<\/p>\n<h2>HP Printer Installation and Support<\/h2>\n<h3>PaperCut<\/h3>\n<p>The University utilizes the Papercut application to manage networked printers and Sharp devices across campus.\u00a0 In Winter 2022, we <span style=\"font-weight: 400\">enabled Print Deploy, which allows Papercut to handle all printer-related access and printer traffic, regardless of OS updates.<\/span><\/p>\n<h3>HP Printers<\/h3>\n<ul>\n<li><a href=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2022\/01\/Papercut-Print-Deploy-Printer-Installation-Instructions.pdf\">Papercut Print Deploy Printer Installation Instructions<\/a> (Mac\/PC)<\/li>\n<li><a rel=\"noopener noreferrer\" href=\"http:\/\/www.montclair.edu\/information-technology\/scanning-using-a-papercut-supported-device\/\" target=\"_blank\">Scanning using a Papercut Supported Device<\/a><\/li>\n<\/ul>\n<h3>Deleting a Printer<\/h3>\n<p>Please use the directions below to learn how to delete printers from your computer.<\/p>\n<ul>\n<li><a href=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2018\/05\/Deleting-a-Printer-on-a-Windows-10-Computer.pdf\">Deleting a Printer on a Windows 10 Computer<\/a><\/li>\n<li><a href=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2018\/05\/How-to-Delete-a-Printer-on-Windows-7.pdf\">How to Delete a Printer on Windows 7<\/a><\/li>\n<li><a href=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2018\/05\/How-to-Delete-a-Printer-from-a-Macintosh-Computer.pdf\">How to Delete a Printer from a Macintosh<\/a><\/li>\n<\/ul>\n<h2>Buying an HP Printer<\/h2>\n<p>ÌÇÐÄvlog <strong>has standardized and supports HP products across campus, including Bloomfield College<\/strong>. Through our relationship with MRA International, we have standardized approved Hewlett-Packard (HP) printer configurations. Only devices purchased below will be supported and added to the network. In some Schools and\/or Colleges, there are some exceptions for non-standard printer purchases.\u00a0 If you are purchasing a non-standard HP printer, please work directly with your local technology team before purchasing to ensure its support and ability to connect to the network.<\/p>\n<p><strong>To order, please request a quote by emailing at <a href=\"mailto:quotes@mrainternational.com\">quotes@mrainternational.com<\/a>.\u00a0<\/strong> While we encourage using MRA, you can also order these same models directly from HP or another vendor but please ensure they have a 3-year warranty.<\/p>\n<p>As of September 2023, the following HP models are approved for purchase: (all costs include a 3-year warranty)<\/p>\n<table class=\"responsive-table\">\n<thead>\n<tr>\n<th scope=\"col\">\n<h3><strong>Type of Printer<\/strong><\/h3>\n<\/th>\n<th scope=\"col\">\n<h3><strong>Model<\/strong><\/h3>\n<\/th>\n<th scope=\"col\">\n<h3><strong>Description<\/strong><\/h3>\n<\/th>\n<th scope=\"col\">\n<h3><strong>Cost<\/strong><\/h3>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>B&amp;W, Personal Printer<\/td>\n<td>HP LaserJet Pro 4001dn<\/td>\n<td style=\"text-align: left\">Print B&amp;W (Monochrome) up to 42PPM; Up to 1200 x 1200 dpi, Recommended monthly page volume 750 to 4,000. Monthly Duty Cycle &#8211; Up to 80,000 pages. 9 x 5 x Next Business Day Warranty and Support.<br \/>\nClick <a href=\"https:\/\/www.hp.com\/us-en\/shop\/pdp\/hp-laserjet-pro-4001dn-printer#techSpecs\">here<\/a> for full technical specifications.<\/td>\n<td>$374<\/td>\n<\/tr>\n<tr>\n<td>Color, Personal Printer<\/td>\n<td>HP Color LaserJet Pro 4201dn<\/td>\n<td style=\"text-align: left\">Print B&amp;W (Monochrome) or Color up to 35PPM; Up to 600 x 600 dpi (B&amp;W and Color); Up to 38,400 x 600 enhanced dpi (B&amp;W), Recommended monthly page volume 750 to 4,000. Monthly Duty Cycle &#8211; Up to 50,000 pages. 9 x 5 x Next Business Day Warranty and Support.<br \/>\nClick <a href=\"https:\/\/www.hp.com\/us-en\/shop\/pdp\/hp-color-laserjet-pro-4201dn-printer#techSpecs\">here<\/a> for full tech specs.<\/td>\n<td>$516<\/td>\n<\/tr>\n<tr>\n<td>B&amp;W, Small Workgroup (5-15 users), Multifunctional Device (MFD)<\/td>\n<td>HP LaserJet Pro MFP 4101fdn<\/td>\n<td style=\"text-align: left\">Print, copy, scan, and fax up to 35PPM Black and White, Up to 1200 x 1200 dpi, Recommended monthly page volume 750 to 4,000. Monthly Duty Cycle &#8211; Up to 80,000 pages. 9 x 5 x Next Business Day Warranty and Support.<br \/>\nClick <a href=\"https:\/\/www.hp.com\/us-en\/shop\/pdp\/hp-laserjet-pro-mfp-4101fdn-printer#techSpecs\">here<\/a> for full technical specifications.<\/td>\n<td>$507<\/td>\n<\/tr>\n<tr>\n<td>Color, Small Workgroup (5-15 users), Multifunctional Device (MFD)<\/td>\n<td>HP Color LaserJet Pro MFP 4301fdn<\/td>\n<td style=\"text-align: left\">Print, copy, scan, and fax up to 35PPM Black and White and Color, Up to 600 x 600 dpi (B&amp;W and Color); Up to 38,400 x 600 enhanced dpi (B&amp;W), Recommended monthly page volume 750 to 4,000. Monthly Duty Cycle &#8211; Up to 50,000 pages. 9 x 5 x Next Business Day Warranty and Support.<br \/>\nClick <a href=\"https:\/\/www.hp.com\/us-en\/shop\/pdp\/hp-color-laserjet-pro-mfp-4301fdn-printer#techSpecs\">here<\/a> for full technical specifications.<\/td>\n<td>$501<\/td>\n<\/tr>\n<tr>\n<td>B&amp;W Small to Medium Workgroup (10-30 users)<\/td>\n<td>HP LaserJet Enterprise M611dn<\/td>\n<td style=\"text-align: left\">Print B&amp;W (Monochrome) up to 65PPM; Up to 1200 x 1200 dpi, Recommended monthly page volume 5,000 to 25,000. Monthly Duty Cycle &#8211; Up to 275,000 pages. 9 x 5 x Next Business Day Warranty and Support.<br \/>\nClick <a href=\"https:\/\/www.hp.com\/us-en\/shop\/pdp\/hp-laserjet-enterprise-m611dn#techSpecs\">here<\/a> for full technical specifications.<\/td>\n<td>$1,581<\/td>\n<\/tr>\n<tr>\n<td>Color, Small Workgroup (5-15 users)<\/td>\n<td>HP Color LaserJet Enterprise M555dn<\/td>\n<td style=\"text-align: left\">Print up to 40ppm B&amp;W or Color, HP ImageREt 3600, Recommended monthly page volume 2,000 to 10,000, Monthly Duty Cycle &#8211; Up to 80,000 pages, 9 x 5 x Next Business Day Warranty and Support.<br \/>\nClick <a href=\"https:\/\/www.hp.com\/us-en\/shop\/pdp\/hp-color-laserjet-enterprise-m555dn#techSpecs\">here<\/a> for full technical specifications.<\/td>\n<td>$707<\/td>\n<\/tr>\n<tr>\n<td>Color, Small Workgroup<\/td>\n<td>HP Color LaserJet Enterprise M751dn<\/td>\n<td style=\"text-align: left\">Print up to 40ppm B&amp;W or Color, Up to 1200 x 1200 dpi, Recommended monthly page volume 40,000, Monthly Duty Cycle &#8211; Up to 150,000 pages, 9 x 5 x Next Business Day Warranty and Support.<br \/>\nClick <a href=\"https:\/\/www.hp.com\/us-en\/shop\/pdp\/hp-color-laserjet-enterprise-m751dn#techSpecs\">here<\/a> for full technical specifications.<\/td>\n<td>$2,322<\/td>\n<\/tr>\n<tr>\n<td>B&amp;W, Large Workgroup (25+ users)<\/td>\n<td>HP LaserJet Enterprise M806dn<\/td>\n<td style=\"text-align: left\">Print up to 50ppm Black and White, Up to 1200 x 1200 dpi, Recommended monthly page volume 10,000 to 50,000. Monthly Duty Cycle &#8211; Up to 300,000 pages. 9 x 5 x Next Business Day Warranty and Support.<br \/>\nClick <a href=\"https:\/\/www.hp.com\/us-en\/shop\/pdp\/hp-laserjet-enterprise-m806dn-printer#techSpecs\">here<\/a> for full technical specifications.<\/td>\n<td>$3,045<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"color: #0000ff\"><strong>Key:<\/strong><\/span> PPM = Pages Per Minute; D = Duplex Printing, F=Fax, N=Network, B&amp;W = Black and White<\/p>\n<p style=\"text-align: center\"><strong>Please Note:<\/strong> We do not allow wireless printers on campus due to conflicts with wireless networks.<\/p>\n<h2>Sharp MFD Printer Installation and Support<\/h2>\n<p>As of January 2018, ÌÇÐÄvlog has entered into a contract for the leasing of 115 Multi-functional Devices (MFD).<\/p>\n<p>In order to access your Sharp device, you must either present your MSU ID Card or enter your NetID on the keyboard. Logging in identifies you to PaperCut which monitors printing metrics and places them into the correct department account.<\/p>\n<h3>Sharp Help Desk<\/h3>\n<p><strong>Business Hours Support (8am-5pm)<\/strong><\/p>\n<p>For technical support of your copier, please contact <a href=\"tel:973-655-4329\">973-655-4329<\/a> and select Option 4 to reach the Sharp Help Desk. You can also reach out to them by emailing <a href=\"mailto:SBSNJSUPPORT@SharpUSA.com\">SBSNJSUPPORT@SharpUSA.com<\/a>.<\/p>\n<p>When calling, please reference the Sharp Device ID number that will be located on the front of the device. ex. J0001<\/p>\n<p>If a tech cannot walk you through the issue over the phone, someone will come onsite to resolve the problem. As per our contract with the State of New Jersey, Sharp will provide onsite tech support within 4 hour business hours, Monday-Friday.<\/p>\n<p>For software support, login issues and printer installations, please contact the IT Service Desk at extension 7971 or your local academic technology team.<\/p>\n<p><strong>After Hours Support<\/strong><\/p>\n<p>Our Sharp contract does not provide support after 5pm. If you are experiencing issues logging into the device, please contact the IT Service Desk at extension <a href=\"tel:973-655-7971\">973-655-7971<\/a>, option 1 otherwise all technical issues will need to be called or emailed to Sharp. <a href=\"http:\/\/www.montclair.edu\/information-technology\/it-service-desk\/\">IT Service Desk Support Hours<\/a><\/p>\n<h3>Accessing the Multi-functional Device (MFD)<\/h3>\n<p>Devices are assigned to specific departments and each department gains access by their HR group. If you need to gain access for someone outside of your HR Group, your custodian will need to add them in. For a listing of custodians, please contact the IT Service Desk at extension <a href=\"tel:973-655-7971\">973-655-7971<\/a> or your local academic technology team.<\/p>\n<h3>Documentation &amp; Guides<\/h3>\n<ul>\n<li><a href=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2022\/01\/Papercut-Print-Deploy-Printer-Installation-Instructions.pdf\">Papercut Print Deploy Printer Installation Instructions<\/a><\/li>\n<li><a href=\"http:\/\/www.montclair.edu\/information-technology\/wp-content\/uploads\/sites\/168\/2018\/06\/MSU-Sharp-FAQs-Guide.pdf\">MSU-Sharp-FAQs-Guide<\/a><\/li>\n<li><a rel=\"noopener\" href=\"https:\/\/montclair.service-now.com\/ditportal?sys_kb_id=f26ee0b74fb746000db3acb14210c79e&amp;id=kb_article_view&amp;sysparm_rank=2&amp;sysparm_tsqueryId=2ff709a287eb2a1056b7426d0ebb3522\" target=\"_blank\">Sharp Custodian Guide<\/a><\/li>\n<li><a href=\"http:\/\/www.montclair.edu\/information-technology\/moving-a-sharp-mfd\/\">Moving a Sharp Multifunctional Device<\/a><\/li>\n<\/ul>\n<h2>Buying a Sharp MFD\u00a0Printer<\/h2>\n<p>We have standardized on the Sharp Multi-functional Device (copy, fax, scan) and have over 115 units across campus. If you would like to acquire a new Sharp, please complete the form to <a rel=\"noopener\" href=\"https:\/\/montclair.co1.qualtrics.com\/jfe\/form\/SV_8hrefPUDJHVbQ57\">Request a Sharp<\/a> device. All Sharps have a 48-month lease pricing and come standard with 11&#215;17 paper option, fax expansion kit, inner finisher and data security kit and etc.<\/p>\n<p>All models include one-time costs in order to manage the device properly.<\/p>\n<table class=\"responsive-table\">\n<thead>\n<tr>\n<th scope=\"col\">Item<\/th>\n<th scope=\"col\">Description<\/th>\n<th scope=\"col\">Cost<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>USB Reader<\/td>\n<td>All devices are equipped with a USB Reader to allow for easy authentication to the device<\/td>\n<td>$177.86<\/td>\n<\/tr>\n<tr>\n<td>PaperCut License<\/td>\n<td>The Sharp OSA license that allows the MFD to interact with PaperCut. Covers 4 year warranty<\/td>\n<td>$300.00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Printer Disposal<\/h2>\n<p>To dispose of printers and faxes please contact the Facilities Service Desk at <a href=\"tel:973-655-5444\">973-655-5444<\/a> or open a <a rel=\"noopener\" href=\"https:\/\/maximo.montclair.edu\/maximo\/webclient\/login\/login.jsp?appservauth=true\">work order.<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a Faculty or Staff member, you have the ability to print to networked printers or Sharp Multifunctional Devices that are located in your department. In an effort to provide the best support, Information Technology and your local academic technology units are standardized in printer models that are current and networkable to its managed print [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8059,"parent":0,"menu_order":137,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5671","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/5671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=5671"}],"version-history":[{"count":18,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/5671\/revisions"}],"predecessor-version":[{"id":25644,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/5671\/revisions\/25644"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media\/8059"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=5671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}