  {"id":8685,"date":"2018-09-25T10:47:48","date_gmt":"2018-09-25T14:47:48","guid":{"rendered":"http:\/\/www.montclair.edu\/information-technology\/?page_id=8685"},"modified":"2025-11-05T08:49:59","modified_gmt":"2025-11-05T13:49:59","slug":"academic-unit-support","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/information-technology\/it-service-desk\/academic-unit-support\/","title":{"rendered":"Academic Unit Support"},"content":{"rendered":"<p>The Information Technology Division works in a distributed support model, providing hardware, software, and training support for the campus community. Several colleges have a &#8220;Local Tech Team&#8221; that provides primary support to their academic areas. For areas listed as Primary Support, please contact that team first.<\/p>\n<p>In an effort to promote social distancing, the Division of Information Technology and all local academic technology teams <strong>will not take<\/strong> walk-ins and will only schedule next-day appointments (Monday through Friday) for repairs or swaps. To reach out, please email or leave a voicemail using the information below.<\/p>\n<h2>Support by Local Academic Technology Departments<\/h2>\n<p>For primary groups, we encourage all clients to contact their local tech team as the first point of contact. If they are unavailable, the IT Service Desk will provide backup assistance.<\/p>\n<p><strong>CCHL &#8211; College for Community Health<\/strong><br \/>\nLocation: UNIV-2103<br \/>\nMain Number:\u00a0<a rel=\"noopener noreferrer\" href=\"tel:9736554473\" target=\"_blank\" class=\"c-link c-link--underline\" data-stringify-link=\"tel:9736554473\" data-sk=\"tooltip_parent\">973-655-4473<\/a><br \/>\nEmail:\u00a0<a rel=\"noopener noreferrer\" href=\"mailto:cchl-tech@montclair.edu\" target=\"_blank\" class=\"c-link c-link--underline\" data-stringify-link=\"mailto:cchl-tech@montclair.edu\" data-sk=\"tooltip_parent\">cchl-tech@montclair.edu<\/a><br \/>\nAlexander Victoria, Systems Manager<\/p>\n<p><strong>CEEL &#8211; College for Education and Engaged Learning<\/strong><br \/>\nLocation: UNIV-2103<br \/>\nMain Number:\u00a0<a rel=\"noopener noreferrer\" href=\"tel:9736554472\" target=\"_blank\" class=\"c-link c-link--underline\" data-stringify-link=\"tel:9736554472\" data-sk=\"tooltip_parent\">973-655-4472<\/a><br \/>\nEmail:\u00a0<a rel=\"noopener noreferrer\" href=\"mailto:ceel-tech@montclair.edu\" target=\"_blank\" class=\"c-link c-link--underline\" data-stringify-link=\"mailto:ceel-tech@montclair.edu\" data-sk=\"tooltip_parent\">ceel-tech@montclair.edu<\/a><br \/>\nMegan Hurley, Systems Manager<\/p>\n<p><strong>CSAM &#8211; College of Science and Mathematics<\/strong><br \/>\nLocation: RICH-110<br \/>\nMain Number: <a href=\"tel:973-655-5414\">973-655-5414<\/a><br \/>\nEmail: <a href=\"mailto:csamhelp@montclair.edu\">csamhelp@montclair.edu<\/a><br \/>\nJoseph Youn, Director of Computer Operations for Research and Education<\/p>\n<p><strong>SBUS &#8211; Feliciano School of Business<\/strong><br \/>\nLocation: SBUS-230<br \/>\nMain Number: <a href=\"tel:973-655-5491\">973-655-5491<\/a><br \/>\nEmail: <a href=\"mailto:sbustech-supp@montclair.edu\">sbustech-supp@montclair.edu <\/a><br \/>\nDirector, Technology Support Services<\/p>\n<h2>Supported by Information Technology<\/h2>\n<p>Information Technology provides primary technical support for the following academic areas:<br \/>\n<strong><br \/>\nCHSS<\/strong> &#8211; College of Humanities and Social Sciences<br \/>\n<strong>CART<\/strong>&#8211; College of the ARTS<br \/>\n<strong>CCS<\/strong>&#8211; Center for Clinical Services<br \/>\n<strong>GRAD<\/strong>&#8211; Graduate School<br \/>\n<strong>LIB<\/strong>&#8211; Montclair Library<br \/>\n<strong>NURS<\/strong> &#8211; Nursing School<br \/>\n<strong>UC<\/strong>&#8211; University College<\/p>\n<p>For support, contact the IT Service Desk at <a href=\"tel:9736557971\">973-655-7971<\/a> or email <a href=\"mailto:itservicedesk@montclair.edu\">itservicedesk@montclair.edu<\/a>.<br \/>\nIf you have questions about technology purchases, don&#8217;t hesitate to contact Jason Francis, Director of IT Support Services, at <a href=\"mailto:kempk@montclair.edu\">francisj@montclair.edu<\/a>.<\/p>\n<h3>For non-standard equipment questions and AV Support<\/h3>\n<p>CART Technology currently supports non-standard equipment, software, labs, Audio-Visual technology, and digital signage. Please find a listing of their contact information.<\/p>\n<p><strong>CART &#8211; College of the Arts\u00a0<\/strong><br \/>\nLocation: MHRD-024<br \/>\nMain Number: <a href=\"tel:973-655-5224\">973-655-5224<\/a><br \/>\nEmail: <a href=\"mailto:carttech@montclair.edu\">carttech@montclair.edu<\/a><br \/>\nBrian Carter, Technology Coordinator<strong><br \/>\n<\/strong><\/p>\n<p><strong>Graduate School<\/strong><br \/>\nLocation: NURS, 4th Floor<br \/>\nMain Number: <a href=\"tel:973-655-7287\">973-655-7287<\/a><br \/>\nMichael Stuhlmiller, Director of Technology<\/p>\n<p><strong>University College<\/strong><br \/>\nLocations: Cole Hall, 300Q<br \/>\nAlker-Kelly Antoine, Technology Manager<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Information Technology Division works in a distributed support model, providing hardware, software, and training support for the campus community. Several colleges have a &#8220;Local Tech Team&#8221; that provides primary support to their academic areas. For areas listed as Primary Support, please contact that team first. In an effort to promote social distancing, the Division [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3925,"parent":440,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-8685","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/8685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=8685"}],"version-history":[{"count":24,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/8685\/revisions"}],"predecessor-version":[{"id":25989,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/8685\/revisions\/25989"}],"up":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/440"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media\/3925"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=8685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}