{"id":597,"date":"2025-05-20T13:34:59","date_gmt":"2025-05-20T17:34:59","guid":{"rendered":"https:\/\/www.montclair.edu\/phish-files\/?p=597"},"modified":"2026-02-16T13:23:34","modified_gmt":"2026-02-16T18:23:34","slug":"email-maintenance","status":"publish","type":"post","link":"https:\/\/www.montclair.edu\/phish-files\/2025\/05\/20\/email-maintenance\/","title":{"rendered":"Email Maintenance"},"content":{"rendered":"<h2><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/phish-files\/wp-content\/uploads\/sites\/290\/2025\/05\/Fake-msu-page-1024x681.png\" alt=\"Fake login page posing as MSU to gather login credentials\" width=\"1024\" height=\"681\" \/><\/h2>\n<h2>Why this looks valid:<\/h2>\n<ul>\n<li>Email contains Montclair logo<\/li>\n<li>Includes link to the MSU website<\/li>\n<li>Some of the emails state they&#8217;re coming from the IT Service Desk\/Help Desk<\/li>\n<\/ul>\n<h2>Why this is phishing?<\/h2>\n<ul>\n<li>Link goes to a fake login page in order for attacker to obtain credentials.<\/li>\n<li>The greeting is very vague, &#8220;Dear Montclair Team&#8221;.<\/li>\n<li>Sender&#8217;s email address changes and also attempts to spoof the IT Service Desk.<\/li>\n<li>The subject always changes and is vague:\n<ul>\n<li>Must Read<\/li>\n<li>Action Required<\/li>\n<li>Important Update<\/li>\n<li>Email Maintenance<\/li>\n<\/ul>\n<\/li>\n<li>No contact information for the IT Service Desk<\/li>\n<\/ul>\n<h2>Additional Notes:<\/h2>\n<ul>\n<li>Do you think you&#8217;ve fallen for a scam? Did you share personal information? Downloaded malicious content? Please contact the IT Service Desk at <a href=\"tel:973-655-7971\">973-655-7971<\/a>\u00a0option 1 or email <a href=\"mailto:itservicedesk@montclair.edu\">itservicedesk@montclair.edu<\/a>.<\/li>\n<li>Please send any malicious emails you have received to <a href=\"mailto:phishfiles@montclair.edu\">phishfiles@montclair.edu<\/a> or by clicking the <a href=\"https:\/\/www.montclair.edu\/information-technology\/security\/pab\/\">Knowbe4 Phish Alert Button (PAB)<\/a>.<\/li>\n<li>Always use the &#8220;hover over&#8221; technique to check web links before clicking! For more security tips please visit our <a href=\"https:\/\/www.montclair.edu\/information-technology\/security\/security-tips\/\">Security Tips<\/a> page.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Why this looks valid: Email contains Montclair logo Includes link to the MSU website Some of the emails state they&#8217;re coming from the IT Service Desk\/Help Desk Why this is phishing? Link goes to a fake login page in order for attacker to obtain credentials. The greeting is very vague, &#8220;Dear Montclair Team&#8221;. Sender&#8217;s email [&hellip;]<\/p>\n","protected":false},"author":349,"featured_media":598,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-597","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-phishing"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/posts\/597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/users\/349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/comments?post=597"}],"version-history":[{"count":3,"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/posts\/597\/revisions"}],"predecessor-version":[{"id":1391,"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/posts\/597\/revisions\/1391"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/media\/598"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/media?parent=597"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/categories?post=597"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.montclair.edu\/phish-files\/wp-json\/wp\/v2\/tags?post=597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}